Reports and Alerts
Reports play a very important role in business to gauge performance of the business as well as aid future business decisions. ASTPP experts understand the importance of reports and that’s why this Powerful Telephony System with an integrated comprehensive billing solution gives all required metrics arranged in a range of well formatted reports. All the reports can be exported in CSV format for further use and future references:
- Summary report
- Summary report
- ACD (Average Call Duration)
- MCD (Max Call Display)
- Billable Seconds
- Profit
- Advance live call report
- Live call information with details of
- Customer
- Call rates
- Barge-in to live call
- Hangup live call
- Audit log report
- Product usage report
- Email history report
- Payment report
- Commission report
- Low Balance Report
- Activity Report
On the other hand, to keep you and your managers aware of new happenings and to alert you in case of suspicious activities, ASTPP provides real time alerts on occurrence of different events in your business. You can enable or disable different real time events via System Settings / Configuration module in your ASTPP account.
- New purchase
- Low balance
- Recharge
- Bill payment
- And many more
Related Features
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The reports generation is based on selectively configured interval type…
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