ASTPP Enterprise Version 7 Beta Released
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ASTPP Enterprise Version 7 Beta Released
Experience next-generation telecom innovation with ASTPP Enterprise Version 7 Beta, delivering smarter performance, scalability, and unmatched business efficiency.
Introducing Dark & Light Theme Support
Enjoy a sleek Dark Mode that’s easy on the eyes or stick with the clean Light Mode for maximum clarity.
Features
SMS Billing & Delivery
Open a New Revenue Stream Inbound & Outbound SMS Built-InDeliver SMS services alongside voice, without extra systems or integrations.Create new packages, attract more customers, and increase ROI by offeringtext-based communication for your customers and resellers.
Rates Management
Manage origination and termination SMS rates just like voice calls.
Packages
Offer free or paid SMS bundles, one-time or recurring, with full customization.
Comprehensive Reporting
Track inbound and outbound SMS with detailed usage metrics.
Billing & Invoicing
Consolidated invoices for voice and SMS in one view.
Flexible Gateway Integration
Nexmo support by default, plus the ability to add your own third-party SMS gateways.
Auto Dialer
Automate your outbound campaigns and reach hundreds or thousands of contacts with minimal effort. ASTPP’s Auto Dialer lets you broadcast messages, run promotions, send reminders, or follow up with leads - all while routing live answered calls to the right destination instantly.
Campaign Management:
Create and schedule campaigns for marketing, collections, service reminders, and more.
Lead Management:
Upload and manage contact lists for precise targeting.
AMD Detection:
Automatically distinguish between a live answer and voicemail.
Flexible Destinations
When a live lead answers, route calls to:
- Audio File (play an announcement or message)
- SIP Extension (direct to a specific person)
- Queue (hold until an agent is available)
- IVR Menu (let the caller choose where to go)
- Ring Group (call multiple destinations at once)
- IP Address (redirect call to your pbx or call center)
- Any many more
New Payment Gateways
Expand Payment Options, Expand Your Market
Give your customers and resellers more flexibility to pay in their preferred method. With new Paystack and Mpesa integrations, ASTPP now supports fast, secure, and localized payment experiences - boosting convenience, customer satisfaction, and on-time collections.
Mpesa Integration
Accept payments directly from one of Africa’s most popular mobile money services.
Paystack Integration
Offer a fast and secure payment option tailored for African markets.
Existing Gateways
Continue using PayPal, Stripe, and Payfast seamlessly.
Unified Payment Processing
All gateways are fully integrated with ASTPP’s billing, invoicing, and auto-renew systems.
Single Sign-On (SSO) with Google & Microsoft
Simplify Access, Strengthen Security
Eliminate password fatigue for your customers and resellers by enabling sign-up and login with their existing Google or Microsoft accounts. Faster access means happier users, and integrated identity management means fewer security risks.
Google Account Login
Instant authentication using existing Google credentials.
Microsoft Account Login
Secure access for users tied to Microsoft 365 and Azure AD.
One-Click Signup
New users can register without creating another password.
Unified Account Management
Reduced admin work for forgotten passwords or manual resets.
Do Not Call (DNC)
Protect your brand reputation, comply with regulations, and avoid unnecessary complaints by automatically preventing calls to numbers on a centralized Do Not Call list.
Centralized Management
Maintain a unified DNC list accessible across your entire platform.
Automated Blocking
Instantly block outbound calls to listed numbers before dialing.
Import & Export
Easily upload large lists or export existing DNC entries for audits.
Vanity Number Support
Offer memorable, brand-friendly phone numbers like 1-800-FLOWERS or 1-888-TAXI-NOW without changing how your system manages DIDs. Perfect for marketing-driven businesses.
Enable vanity number settings to detect vanity-style dialing. When enabled, the system maps the incoming vanity number to its matching DID and routes the call accordingly — no separate provisioning required.
- Businesses wanting brand recognition through memorable numbers
- Marketing campaigns where easy recall drives calls
- Service hotlines that benefit from high call-through rates
Click2Call
Give your business customers the power to connect instantly from any website or CRM. With ASTPP’s Click2Call, you can turn clicks into conversations - whether it’s a sales inquiry, a support request, or a callback form submission. This reduces missed opportunities and lets you respond faster than competitors.
API Integration
Embed the Click2Call API into your website, CRM, or third-party apps.
Destination Control
Configure the initial destination number in ASTPP (e.g., your sales or support line).
Two-Step Call Flow
System first calls your configured destination, then connects to the clicked number.
Configurable Access
Activate or deactivate per account for full control.
Example Use Case:
A visitor clicks a “Call Us” button on your site → ASTPP calls your sales desk → Sales rep answers → System connects them to the visitor’s phone.
Automated Reports
Stop wasting time running the same searches over and over. With Automated Reports, ASTPP delivers the exact data you need - filtered, formatted, and right in your inbox - so you can focus on making decisions instead of pulling data.
Example Use Case:
Set a filter for high-value customers with unpaid invoices → Receive the list every Monday morning in your inbox → Take action faster.
Allow / Deny List
Take complete control over where calls can and cannot go. Set precise calling rules per account to block unwanted destinations or allow only trusted ones - reducing fraud risk, saving costs, and staying compliant.
Assign allowlists or denylists by prefix to control call destinations in real time.
Example:
- Allow + [91, 92] → Only numbers starting with 91 or 92 can be called.
- Deny + [93, 94] → Calls to 93 and 94 are blocked; all others allowed.
Call Barging, Whisper, and Spy in Live Call Report
Monitor, guide, and assist calls in real time - without disrupting the flow. Empower supervisors to step in only when needed, provide discreet coaching, or silently observe to ensure quality.
Now, from the Live Call Report screen, you can directly:
Barge
Join the conversation so both parties hear you — perfect for intervention or escalation.
Whisper
Speak only to the agent without the customer hearing — ideal for training or guidance.
Spy
Listen silently to the conversation without alerting either party — useful for quality audits.
Surge Charge
Maximize revenue flexibility by applying time-based or date-specific surcharges. With Surge Charge, admins can easily define rules to charge extra during peak hours, weekends, or special days.
The Surge Charge module allows admins to:
- Add percentage-based surcharges on top of regular rates.
- Define recurring time slots (e.g., peak hours or weekends).
- Set specific dates (e.g., holidays or national events).
- Apply rules to multiple customers via rate groups.
- Weekend Boost: Charge 10% extra from 10 AM to 10 PM, Friday to Sunday.
- Holiday Premium: Charge 25% extra on 15th August (Independence Day).
Rate Simulator
Instantly validate your rates and routing without making live calls.
The Rate Simulator lets admins quickly check:
- Which rate plan applies for a destination.
- Which gateway will be used for routing.
- Whether recent rate or gateway changes are working correctly.
Example:
Updated rates for a new country? Just enter the number in Rate Simulator to confirm the correct rate and gateway — no need for test calls.
Other Features
WebRTC Support
Now connect directly via browser! ASTPP supports WebRTC for seamless communication without installing softphones.
SIP Privacy Header
Enable privacy at the SIP device level. Hide caller identity in signaling for compliance and sensitive use cases.
Flexible Password Policy
Admins can now enforce flexible password rules, improving overall system security and access control.
Improved Fraud Detection
Enhanced checks and alerts to protect against suspicious call activity and reduce financial risk.
Call Control in Live Call Report
Manually start or stop calls during switch maintenance, ensuring smooth operations with controlled 503 responses.
Auto-Disable Debug Logs
Set automatic intervals to disable debug logs, preventing CPU and disk overload.
Improvements
Billing & Invoicing
We’ve made billing and invoicing smarter and more flexible. The new improvements ensure billing operations are smoother, more transparent, and easier to manage for both admins and customers.
Weekly Billing Cycle
In addition to monthly, you can now generate invoices weekly for better cash flow.
Consolidated Renewal Emails
Customers receive a single, clear renewal email for multiple services.
Billing Cycle Sync
Align billing cycles across services for consistency and easier management.
Products
We’ve enhanced the Products module to give customers and admins a clearer view and more flexibility in managing product offerings. The new improvements make navigation smoother and controls more powerful.
Better Layout at Customer Level
A cleaner, more intuitive product view for customers.
More Control Options
Admins get additional configuration and management settings for fine-tuned control.
DID Management
The DID module now comes with smarter routing and easier management options. These improvements give admins and customers more control over how DIDs are used and managed.
Stick Destination
Route a specific caller ID to a fixed destination through a DID.
DID as Caller ID
Use DID numbers as outbound caller IDs.
Bulk Release / Purchase
Quickly manage large sets of DIDs in one go.
More Control Options
Added flexibility in configuring and managing DIDs.
Integrations
VtigerCRM Integration
With the new VtigerCRM integration, your sales and support teams don’t need to switch between systems anymore.
- Make and receive calls directly inside the VtigerCRM portal.
- Use Click2Call to reach out instantly.
- On incoming calls, the system auto-detects caller ID and shows the matching customer record.
- After the call, agents can log notes seamlessly without leaving CRM.
This integration streamlines workflows, boosts efficiency, and ensures your team always has customer context while communicating.
Fonimo Integration
The new Fonimo integration brings true mobility and collaboration to your communication stack.
- Enable your customers to make audio and video calls from anywhere.
- Stay connected with instant messaging built right into the softphone.
- Access Fonimo on mobile apps (iOS & Android), desktop, web (PWA), and even Microsoft Teams.
- Designed for flexibility - it adapts to your customer’s preferred device and environment.
With Fonimo integrated, your users get a complete communication experience that goes far beyond just voice.
