ASTPP has been catering to thousands of global businesses for decades. Its enterprise version is as appreciated by enterprises as its open source version. Unquestionably, it is truly a powerful and smart telephony platform and not just as VoIP billing and management platform.
ASTPP has been helping businesses streamline their telephony operations. Moreover, the community keeps releasing new versions for community and enterprise users. As a matter of fact, with each version release, ASTPP continues to evolve. As a result, this smart telephony platform makes communication systems more efficient, secure, and reliable.
The latest release is ASTPP Version 6.6 EE (Enterprise Edition). Interestingly, it introduces several new features and improvements. Certainly, the version helps to enhance call tracking, billing accuracy, fraud prevention, and user experience.
For VoIP service providers, telecom operators, and enterprises that rely on ASTPP, this update brings meaningful enhancements that can make a significant difference.
Let’s take a closer look at what’s new in ASTPP 6.6 EE and how these updates can improve your VoIP operations.
What is ASTPP?
ASTPP is A Smart Telephony Platform, which is renowned for its AI-packed and smart features. It provides businesses with a robust infrastructure for handling telephony services. Furthermore, it offers essential features.
Ready to explore ASTPP Version 6.6 EE and its exciting new features?
The Enterprise Edition (EE) of ASTPP is designed for businesses that require a more advanced and scalable solution. Additionally, the enterprise edition includes additional functionalities that enhance security, performance, and flexibility. Therefore, it makes it an ideal choice for VoIP providers and large telecom businesses.
ASTPP Version 6.6 EE: A Brief Overview
The latest version of ASTPP enterprise edition introduces powerful functionalities and features along with enhancements in the existing features. The latest version improves call tracking and fraud detection. Moreover, it optimizes billing and account management. In a nutshell, this update is designed to make operations smoother and more efficient.
New Features in ASTPP 6.6 EE
Export CDRs by Email
With this new feature, users can now export Call Detail Records (CDRs) and share them via email. As a result, this makes it easier to send call logs to billing teams, clients, or compliance officers. Interestingly, it does not need to manually extract and transfer the data.
Businesses that handle large volumes of call data can benefit from this feature by automating the reporting process. As a result, it saves time, reduces manual errors, and ensures that critical call data is easily accessible.
Vanity Number Implementation
The new version of ASTPP allows businesses to assign customized caller numbers. Interestingly. These numbers are also known as vanity numbers. They are easier to remember and can enhance brand recognition.
Companies that rely on VoIP Provider for customer service or marketing can benefit significantly from this feature. A recognizable phone number builds trust and improves customer engagement. Additionally, vanity numbers add professionalism to outbound calls and help create a consistent brand identity.
Enhanced Call Hang-Up Tracking
Now, Call Detail Records (CDR) indicate whether the caller or receiver ended the call. This small but impactful change provides more clarity on call behavior.
Businesses can use this feature to analyze customer interactions, identify common call drop patterns, and improve customer service strategies. It is also helpful in resolving disputes where there are disagreements about who disconnected the call.
SIP Diversion Headers
This feature improves call forwarding and number redirection, making it easier for businesses to manage multiple call routing strategies.
For enterprises that need seamless call transfers across different departments or locations, this feature ensures better call continuity and enhances the overall customer experience.
Seamless Call Continuity
In previous versions, calls would be interrupted if free minutes were exhausted. With this update, calls will continue as long as there is a remaining balance in the account.
This is especially beneficial for prepaid VoIP providers for customers who rely on uninterrupted communication. It ensures that conversations are not abruptly cut off, improving the user experience.
Auto-Increment Account Numbering
With automatic account number generation and increasing, businesses no longer need to manually assign numbers to new accounts.
This feature is particularly useful for VoIP service providers that onboard a high number of customers. It reduces the administrative workload and minimizes the chances of duplication or errors in account management.
Order-Invoice Synchronization
Customer orders are now automatically aligned with billing cycles, ensuring that invoices are generated correctly based on the order details.
This feature is essential for businesses that operate on a subscription-based model, where accurate billing is crucial. It eliminates discrepancies and ensures a smoother financial workflow.
SIP Privacy Headers
To enhance security, this update introduces SIP privacy headers at the device level. These headers help protect sensitive caller information when making outbound calls.
For businesses handling confidential communications, this feature adds an extra layer of security by preventing unauthorized access to caller information.
Conclusion
Undoubtedly, ASTPP 6.6 EE introduces a range of new features and improvements for its users. Businesses must use the latest version of ASTPP because it enhances VoIP efficiency, security, and usability. Undoubtedly, the major enhancements in call tracking, automated billing, fraud prevention, and improved user flexibility address key pain points faced by businesses in the telecom industry.
Certainly, these updates streamline VoIP management. Moreover, they help businesses provide a more seamless communication experience to their customers. The latest version automates tedious processes and improves system efficiency. As a result, ASTPP continues to prove itself as a reliable and scalable telephony platform.
To learn more about ASTPP Version 6.6 EE or to upgrade to this version, get in touch with us.
