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Auto Dialer Software for VoIP Operators

Run outbound calling campaigns without adding another tool to your stack. ASTPP's Auto Dialer Software combines campaign management, answering machine detection, and cost tracking on the same carrier-grade platform you already use to manage your business.
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Why Operators Pick ASTPP for Outbound Campaigns

Higher Answer Rates

MD detection identifies live answers and voicemail, helping agents focus on real conversations.

Lower Agent Idle Time

Calls reach an agent only after someone answers.

Built-In Cost Tracking

Campaign costs and call outcomes are tracked per lead within the same platform.

Fewer Manual Errors

Lead lists, retry rules, and call schedules run automatically based on your settings.

Faster Campaign Setup

Upload a list, set your rules, and launch a campaign in minutes.

Auto Dialer Software Features Built into Your Billing Platform

Most auto dialer software works as a separate tool. You buy it from one vendor, connect it to your phone system, and manually move campaign data into your billing system.
ASTPP works differently. The Auto Dialer Software Features are available as an Enterprise Add-on within the same platform that manages your billing, routing, and call records. There is no separate login or need to move files between systems to run a campaign.
The Add-on includes six parts:
  • Campaign CID Pool
  • Campaign CID (Caller ID Strategies)
  • Campaign Management
  • Lead Management
  • AMD Detection
  • Campaign Reports

Auto Dialer with AMD Detection and Full Campaign Control

Here’s what you get with the Auto Dialer AMD Detection module in ASTPP:
Campaign Management

Create a campaign with a name, account, and reseller. Choose how the caller ID is selected, using one assigned number or a caller ID pool.

Campaign CID Pool & Caller ID Strategies:

Group caller IDs into a pool and choose a strategy: full random rotation, a pinned ID per lead, or a destination-matched ID for international campaigns.

Lead Management:

Add leads individually or import a list using CSV. Each lead tracks its status, last call result, retry count, and cost.

AMD Detection:

Enable AMD for a campaign with a configurable detection window. If the system detects an answering machine, it automatically disconnects the call so agents can focus on live conversations.

Dialer & Retry Controls:

Set the maximum retries, wait time between retries, ring timeout, calls per minute, and the number of calls that can run at once.

Flexible Campaign Agent Destinations:

Route answered calls to a SIP device, call forwarding, a prompt, or an IP address out of the box. With ASTPP's PBX Add-on, you can also route calls to an IVR, ring group, queue, or time condition.

Campaign Reports:

Monitor lead status (new, in progress, completed) and call outcomes (answered, AMD, not answered, failed, busy) while the campaign is running.

Advanced Automated Dialer Software for Telecom Operators

An Advanced Automated Dialer Software setup should save your team time without adding another system to manage. That is the idea behind ASTPP's approach.
AMD detection reduces manual dialing by connecting agents only after someone answers the call. Since the Add-on runs within your existing ASTPP platform, campaign costs and results stay in the same system as your other traffic. This removes the need to manage and reconcile data across separate tools.

VoIP Auto Dialer Software That Replaces Multiple Tools

A standalone dialer SaaS product is mainly built for dialing. It does not usually handle billing, wholesale call routing, or reseller management. As a VoIP Auto Dialer Software platform, ASTPP brings these functions together on one platform.
Standalone Dialer Software ASTPP Auto Dialer
Priced per seat, separate from your billing platform Added as a module inside the platform you already run
No native carrier routing or least cost routing Backed by ASTPP's LCR engine for outbound cost control
Campaign cost tracked outside your billing platform Campaign cost tracked per lead, inside the same platform
Single-tenant, not built for resellers Campaigns support an Account and Reseller from setup

Automatic Dialer Solutions for Every Type of Operator

Here are some Automatic Dialer Solutions that customers already use with ASTPP:
Wholesale VoIP carriers

Run retention and upsell campaigns for existing accounts.

BPOs and call centers

Run collections and payment reminder campaigns for multiple clients.

ITSPs

Run renewal and reminder campaigns based on billing cycles.

Telecom operators

Run win-back campaigns for customers who have become inactive.

One Module Inside a Full Carrier-Grade Platform

Auto Dialer is one part of ASTPP, not the entire product. It works alongside VoIP billing, least cost routing, and wholesale VoIP billing within one carrier-grade softswitch and BSS.
If you are evaluating a full platform instead of a single feature, explore these areas of ASTPP:

Launch Your First Campaign in Five Steps

Here are some Automatic Dialer Solutions that customers already use with ASTPP:
Add the module

Enable Autodialer from Enterprise Add ons and connect it to your calling infrastructure.

Create a campaign

Name the campaign and choose how the caller ID is selected.

Upload your leads

Add contacts manually or import them using a CSV list.

Set AMD and destinations

Enable answering machine detection and choose where answered calls should go.

Schedule and launch

Set the start and end hours, weekdays, and retry rules, then launch your campaign.

Ready to Run Smarter Outbound Campaigns?

See how Auto Dialer Software from ASTPP works with your billing and routing setup, without the need for a separate tool.
Book a Demo

FAQ

It is a module that automatically dials leads for a campaign, detects whether a person or machine answered, and routes live calls to an agent or another destination.

The system checks the audio during the first few seconds of an answered call using a configurable detection window. If it
detects an answering machine, it automatically disconnects the call, so agents only handle live conversations.

Campaign cost is tracked per lead inside the same ASTPP platform used for billing. There is no need to export or reconcile data in a separate tool.

Yes. Each campaign is created for a specific account and can be assigned to a reseller, allowing the Add-on to work within ASTPP’s existing multi-tenant structure.

Answered calls can be routed to a SIP device, call forwarding, a prompt, or an IP address. With ASTPP’s PBX Add-on, you can also route calls to an IVR, ring group, queue, or time condition.

You can set the maximum retries and the wait time between retries. The system retries the lead based on these settings before marking it unsuccessful.

It is an Enterprise Add-on. You can enable it from Get Addons → Enterprise Addons inside ASTPP rather than getting it by default.

Yes. ASTPP provides centralized Do Not Call list management at the platform level, allowing calls to listed numbers to be blocked before dialing.