In today’s fast-evolving VoIP landscape, flexibility and seamless integration are not just advantages – they are necessities. ASTPP stands out as a robust, open source billing and management platform, but its true power shines when integrated with a suite of other open source and commercial tools. Whether you’re streamlining payments, automating customer management, or supercharging your sales and marketing workflows, ASTPP’s integrations capabilities can transform your operations. Here, we’ll walk you through our favorite setups and how they can benefit your business.

Why Integration Matters
VoIP Integration

ASTPP is designed for extensibility. Its architecture makes it easy to build custom modules or connect with third-party software, offering administrators unlimited customization options. This flexibility allows businesses to tailor ASTPP to their unique needs, from small VoIP providers to large-scale operations.

Our Favorite ASTPP Integrations
ASTPP VoIP Integrations

Payment Gateways: Seamless, Secure Transactions

ASTPP supports integration with leading payment gateways, including PayPal, Stripe, and Payfast. These integrations allow administrators and resellers to configure their preferred payment methods, enabling customers to recharge and top up their accounts in real time. The result? Faster, more secure transactions and a smoother user experience1.

  • PayPal & Stripe: Widely trusted, these gateways offer robust security and global reach.
  • Payfast: Popular in certain regions, it provides an additional option for local payment processing.

With these integrations, your customers can enjoy auto-recharge features and simplified payment processing, reducing friction and boosting satisfaction.

Customer Management and Invoicing: WHMCS

WHMCS is a comprehensive client management, billing, and support solution. Integrating ASTPP with WHMCS streamlines account creation, invoicing, and payment processing.

Key features include:

  • Direct account creation in ASTPP from WHMCS.
  • Merge ASTPP invoices into WHMCS for unified billing.
  • Customer self-service portal for account management and recharges.
  • Seamless redirection from WHMCS to the ASTPP user panel for a unified experience.

This integration eliminates manual data entry, reduces errors, and ensures your customers have a consistent, professional experience.

CRM Integration: Zoho and Salesforce

ASTPP’s CRM integrations empower sales, marketing, and customer support teams with advanced communication and management features.

  • Zoho CRM: Offers CTI (Computer Telephony Integration) features, allowing users to make and receive calls directly from the CRM. Features include click-to-call, call transfer, call detail reporting, and SIP device synchronization. This setup saves time, reduces errors, and improves team productivity.
  • Salesforce: Similar to Zoho, Salesforce integration brings ASTPP’s calling features into the CRM environment. Teams can access call detail records, manage inbound and outbound calls, and leverage DTMF support – all without leaving Salesforce. This seamless workflow enhances efficiency and customer engagement.

These integrations ensure that your customer data and communication tools are always in sync, providing a 360-degree view of every interaction.

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Monitoring: Zabbix, Homer/SIPCapture, and VoIPMonitor

Proactive monitoring is essential for maintaining high-quality VoIP services.

  • Zabbix: This open source monitoring tool helps you track server performance, uptime, and resource usage, ensuring your ASTPP platform runs smoothly.
  • Homer/SIPCapture: For advanced SIP call analysis, Homer and SIPCapture capture and analyze SIP traffic, helping you troubleshoot issues and optimize call quality.
  • VoIPMonitor: Another powerful tool for real-time monitoring and analysis of VoIP traffic, VoIPMonitor helps you detect and resolve network issues before they impact your customers.

With these integrations, you can maintain high service availability and quickly address any technical challenges.

Marketing Tool: Mailchimp

Integrating ASTPP with Mailchimp allows you to automate and personalize your marketing campaigns. You can sync customer data from ASTPP to Mailchimp, segment your audience, and send targeted emails, newsletters, and promotional offers. This setup helps you nurture leads, retain customers, and drive growth.

Ready for More? We’re Open to Your Ideas

While ASTPP already supports a wide range of integrations – including ERP, PBX, CMS, and more – we’re always looking to expand our ecosystem. If you have a specific integration in mind that you’d like to see included in ASTPP, we want to hear from you!

See ASTPP Integrations in Action

Integrating ASTPP with your favorite tools is easier than ever, and the results speak for themselves. From streamlined payments to enhanced CRM workflows and robust monitoring, ASTPP’s open architecture ensures you’re always ready for what’s next.

Want to see all these integrations in action? Schedule a demo today and discover how ASTPP can transform your VoIP business.

If you have a specific integration in mind that we should add to our product roadmap, let us know! Reach out to our team and help influence our next update.