ASTPP Launches New Prison Communication System

Empowering correctional facilities with secure voice, video, and billing management using the ASTPP VoIP platform. 

Introduction 

Correctional facilities all over the world are increasingly focused on the delivery of secure, transparent, and compliant inmate communication. Due to the rise in misuse of unauthorized mobile phones, limited monitoring, and high communication costs, facilities are facing operational and regulatory challenges each day. 

To meet these growing needs, ASTPP has now launched its Secure & Monitored Prison Communication System, aimed at helping any correctional facility establish a controlled, reliable, and economical communication ecosystem. The newly launched system extends the use of ASTPP’s proven VoIP billing and softswitch technology into a highly regulated industry where security and compliance are paramount. 

The Challenge in Correctional Communication 

Prisons and rehabilitation centers often report perennial issues, including: 

• Unauthorized mobile usage leading to security threats and misuse in communications. 
• Poor monitoring capabilities, which do not allow supervisors to monitor or trace communications between inmates. 
• High call costs, especially with the usage of legacy telephony infrastructure. 
• Lack of transparency, which complicates the maintenance of regulatory compliance. 
• Centralized control is needed whereby the administrator can manage access to the systems, monitor calls, and maintain communication logs all from one place. 

These challenges create a compelling case to adopt a modern, scalable, and secure communication system purpose-built for correctional environments. 

The Solution – ASTPP’s Prison Communication System 

ASTPP’s newly launched Prison Communication System offers an all-inclusive, secure, and fully monitored communication experience designed for correctional institutions. 

Key capabilities include the following: 

1. Secure Voice & Video Calling

Ensures compliant and controlled communication between inmates and approved contacts. 

2. Whitelist/Blacklist Control

Administrators can define approved contacts, block unauthorized numbers, and maintain strict communication rules. 

3. Real-Time Monitoring & Call Recording

Every call can be supervised, logged, and recorded to meet regulatory and security standards. 

4. Integration-Friendly Architecture

Supports SIP trunking, WebRTC, and REST APIs to easily integrate with existing in-prison management systems. 

Benefits & Impact

Below are the key benefits and the specific impact this system delivers for correctional facilities, regulators, and inmate communities.

For Correctional Facilities 

• Reduced communication costs 
• Complete transparency and comprehensive call records 
• Centralized control over all communication activities 

For Regulators 

• Comprehensive audit trails 
• Secure call recordings 
• Full compliance with monitoring and reporting standards 

For Inmates & Families 

• Fair, affordable access to voice and video communication 
• A monitored environment ensuring responsible usage 

This system helps institutions maintain security while enabling inmates to keep in touch with family, legal advisors, and rehabilitation programs. 

Conclusion 

With the launch of its Secure & Monitored Prison Communication System, ASTPP continues its mission to strengthen digital communication infrastructure across industries. The platform now extends its innovation into the correctional sector, offering a reliable, compliant, and cost-efficient solution that simplifies management while improving transparency and security.

ASTPP remains committed to empowering organizations with modern VoIP telecom billing  and communication technologies now with a specialized focus on correctional facility communication management.