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Tag : wholesale Softswitch

How to Optimize Call Routing Using Caller ID for Better Customer Service?
September 20, 2024

How to Optimize Call Routing Using Caller ID for Better Customer Service?

Optimize customer service with intelligent call routing using caller ID. Route calls efficiently based on history, VIP status, and location to reduce wait times, personalize interactions, and improve resolution...

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The Benefits of Upgrading to Advanced Softswitch Solutions
August 29, 2024

The Benefits of Upgrading to Advanced Softswitch Solutions

Upgrading to advanced softswitch solutions enhances telecom operations with improved scalability, call quality, cost efficiency, and integration capabilities. It empowers providers with future-ready features, streamlined management, and superior service...

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False Answer Supervision and Its Impact on Your Business
May 28, 2024

False Answer Supervision and Its Impact on Your Business

False Answer Supervision (FAS) is a growing VoIP fraud that inflates call durations and billing, impacting wholesale carriers globally. By monitoring CDRs, analyzing call patterns, and leveraging secure class...

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Class 4 Softswitch: A Tool To Build A Successful Telecom Carrier Business
June 7, 2023

Class 4 Softswitch: A Tool To Build A Successful Telecom Carrier Business

Building a successful telecom carrier business is easier with a Class 4 Softswitch. It enables cost-effective long-distance call routing, seamless connection between retail switches, advanced billing, and security features,...

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