Increase reach, Seize every opportunity, and Optimize communication with the power of our call forwarding solution.
The VoIP call forwarding facility allows you to seamlessly redirect incoming calls to any other VoIP or PSTN number without acknowledging the caller.
We will deploy the solution on your server.
We will configure numbers and forwarding rules.
Deliver seamless services to your clients.
Graphical representation and statistics of important data related to VoIP phone call forwarding to give you a glance at performance.
Set up call forwarding rules to forward a call to any destination, including, SIP URI, PRI, Internal extension, IVR, Voicemail, or ring group.
Gain access to insightful data based on historical performance of different numbers, call forwarding rules, and more.
Define flexible forwarding rules to forward calls to a predefined number or a ring group to ensure you minimize disruption and maximize control and collaboration.
Configure multiple condition based rules to ensure connectivity. Ring time out, busy lines, off-working hours, and multiple other conditions are supported.
Take advantage of VoIP call forwarding to enjoy managing multiple calls in parallel with a single phone number. Increase control without increasing complexity.
Define daily call forwarding limit to safeguard the system and business from any potential attack and fraud. Keep budget and productivity under control.
Forward priority calls with a past interaction history to the direct extension with priority forwarding or put it in the queue with round robin forwarding.
Alleviate all restrictions or limits with an unlimited call forwarding feature. No record limit ensures that your team is productive and reachable whenever your client needs it.
One of the best call forwarding solutions provides a GUI based web app to configure call forwarding rules and monitor them. Our team will guide you through the entire process.
We will do the groundwork for you, so you can unlock the power of PRI or Virtual phone number with call forwarding features.
Eliminate the need to have a human receptionist to transfer calls or a telephone operator to manage incoming calls and connect to available agents.
Increase customer satisfaction by providing them with a quicker resolution to concerns by connecting them to the right agent almost immediately.
Reduce employee attrition rate by providing them the flexibility to work remotely, enjoy work life balance, and keep personal numbers private.
Don’t stop your clients just because your team is not working. Connect with self-serving options like an IVR to provide support even during off hours.
Remove the hassle and implication of missing important calls from clients. Connect them with the right agent or to an IVR or voicemail.
Route calls as per the working hours of the day or shifts of the team to ensure that the team is ready and prepared, and clients are attended to seamlessly.
A few words on ASTPP which really deserves after delivered satisfactory results on customization we need which was really very complicated. By smiling face they accepted my offer and proves they are best. After using other billing switch, I lost some of my customers because of some lacking point but ASTPP make it completed. Hats Off Guys, keep it up!!!
It was great experience by working with ASTPP team and for-sure in future too. They are very much pre-advance who believe to focus on client productivity very closely to make sure follow consistency. ASTPP Team approached me to upgrade by outdated version into latest version and gifted me high ROI. ASTPP is best softswitch I have ever came across because of it’s great UI, Smooth Billing Process and long reliability.
Firstly i will like to commend the ASTPP team for their commitment and their support for this product which has proved to be a real enabler for us as business. ASTPP Softswitch is an efficient, productive and powerful VoIP platform. It has enabled us stabilize our business growth and the prospects for the future looks very positive especially now that we are also rolling out with their Dialer APP. We are truly pleased with the solution are looking forward to building a stronger partnership with you guys. Thanks ASTPP.
Call forwarding is a feature available in call forwarding solutions. This feature redirects incoming calls from one phone number to another designated number or an IVR or voicemail.
With VoIP phone call forwarding, calls made to a virtual phone number are automatically routed to another phone number, such as a mobile device or landline, based on predefined configurations. This allows users to receive calls from anywhere, as long as they have access to an internet connection. Virtual phone numbers with call forwarding provide businesses with flexibility and accessibility, enabling them to stay connected and never miss important calls, regardless of location.
Call forwarding solutions automate the process of VoIP call forwarding. The major steps involved are listed below:
ASTPP provides a GUI based VoIP phone call forwarding solution. Our team will deploy and configure the solution for you on your server. Using its GUI based panel, you can create more call forwarding rules and even edit existing rules.
Technically, the best call forwarding solutions have no limits in forwarding any number of calls or even in managing concurrent calls. However, if you are using a virtual phone number with call forwarding, then there can be limits from your provider of the virtual number. Likewise, there can be some infrastructure related limitations. Our engineers will share the details once they assess your requirements.