DID Management Solution
Direct Inward Dialing Number Management System
DID (Direct Inward Dialing) numbers are popular among business users. DID, which is also known as the virtual number, is used to eliminate call queues and let customers directly connect with the right agent or executive. There is a huge demand for DID numbers and this gives wings to the VoIP business branch of DID solution providers.
We offer a feature rich DID number management solution, which lets providers seamlessly manage DID numbers, a range of virtual numbers, and extensions. These numbers can be managed in bulk or as independent numbers. Our DID number management software lets you manage DID numbers and provision the same within a single screen. This software has a range of features that make management of the whole business simplified and empower virtual number providers to run businesses in multiple geographies. The billing process will be automated with an integrated VoIP billing solution. DID providers can now enjoy the benefits of reduced expenses and increased revenue with the best in the industry direct inward dialing number management software.
Single / Bulk Assign
Single / Bulk Purchase
DID Call Billing
DID Grace Time
Vendor API Integration
Benefits of DID Management Solution
GUI system to administer all aspects of wholesale VoIP Softswitch and business.
High Uptime SLA
Enjoy the superior quality of service with an excellent service level agreement for uptime up to 99%.
Automate various jobs from billing to monitoring to make operations efficient and cost effective.
Multiple Call Routing Rules
Define business based on unique call routing strategies for diverse revenue generation.
Save upfront and ongoing costs on software and infrastructure with this C4 wholesale Softswitch.
Enjoy the growth of your business with the backed system support using this robust Softswitch.
Why Choose ASTPP For DID Management Solution
Implementing a DID Management Solution brings numerous advantages to businesses seeking to optimize their call handling processes. This solution empowers businesses to streamline call routing, ensuring that incoming calls reach the relevant departments or individuals efficiently. By directing calls to the appropriate recipients, customer experience is enhanced, and call handling time is reduced, resulting in improved overall efficiency. Additionally, DID Management Solutions support number portability, enabling businesses to retain their existing phone numbers even when transitioning between service providers or relocating to different geographical areas. This flexibility eliminates the hassle of updating contact information and allows businesses to maintain continuity with their established phone numbers, ensuring seamless communication for customers and business operations alike.
What Customers Say
A few words on ASTPP which really deserves after delivered satisfactory results on customization we need which was really very complicated. By smiling face they accepted my offer and proves they are best. After using other billing switch, I lost some of my customers because of some lacking point but ASTPP make it completed. Hats Off Guys, keep it up!!!
It was great experience by working with ASTPP team and for-sure in future too. They are very much pre-advance who believe to focus on client productivity very closely to make sure follow consistency. ASTPP Team approached me to upgrade by outdated version into latest version and gifted me high ROI. ASTPP is best softswitch I have ever came across because of it’s great UI, Smooth Billing Process and long reliability.
Georgios LarkouImpact Tech LTD
Firstly i will like to commend the ASTPP team for their commitment and their support for this product which has proved to be a real enabler for us as business. ASTPP Softswitch is an efficient, productive and powerful VoIP platform. It has enabled us stabilize our business growth and the prospects for the future looks very positive especially now that we are also rolling out with their Dialer APP. We are truly pleased with the solution are looking forward to building a stronger partnership with you guys. Thanks ASTPP.
Direct Inward Dialing is a service that lets a business use single or multiple virtual numbers to receive and make calls. The virtual numbers are referred to as DID numbers. Without any need for a physical phone line, a business can use a DID number and assign one DID number to multiple employees. Moreover, it can also assign multiple DID numbers to a single employee. There are various advantages of using a DID number: ranging from projecting a business as a larger enterprise to letting employees enjoy work life balance and still attend calls from remote locations, reducing telephony expenses, access to larger communication features, and more.
To provide DID numbers and relevant features and generate revenue, there are several business functions that a DID service provider needs to manage such as:
Customer and vendor management
DID number management
Mapping different rate cards to customers
Locking and unlocking DID numbers
DID management solution provides a GUI panel to manage all aforementioned and multiple other business functions related to this business within a single platform. The provider can also integrate other business or vendor APIs in this software to use a one-stop solution and run his business wholly.
A DID management solution is a complete platform available to run a DID number management business and grow in leaps and bounds. It has a range of features such as:
DID number lock and release
Assign bulk or individual DID numbers
Automated call routing
Local phone number support
Integrated VoIP billing
Call detail reports (CDR)
Our DID management platform is highly flexible and customizable. We can develop and implement any custom feature required in this platform for you.
Grace time is one of the most valued and appreciated features available in our virtual number management platform. It gives a value added power to the provider to hold a DID number before making it available to be publicly purchased and gives time to the customer to pay his dues and re-purchase his number within the grace time. If the customer fails to re-purchase the number within the grace time, it will be available in the list of available DID numbers, and then anyone can buy this number. One added feature available in grace time is that a DID provider can forcibly end the grace time before a predefined timeline, in case he wants to sell the number.