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VoipSwitch Alternative – ASTPP

Overall ASTPP VoipSwitch
Technical Support
  • The support team is very efficient and responsive and responds within 2-3 Hours
  • The support team isn’t very efficient or responsive. Sometimes you need to wait 1-2 days to get a response.
Overall ASTPP VoipSwitch
Tariff Manage ment
  • Tariff management is very easy, Buying rates and selling rates are having separate modules which are having features as seen in the below points.
    1. Create and manage rate groups/tariff
    2. Free package configuration and allocation
    3. Carrier / Trunk selection for outbound call routing
    4. Effective Date for managing next month’s rates.
    5. Import Functionality to upload the rates with the help of a CSV file so the
    rates can be managed in a few clicks.
  • Tariff management is complicated. Buying and selling rates are bundled into one tariff and it is very hard to work with the logic. It is also hard to manage rate updates from providers and handle price lists.
  • Additional feedback from the person who uses VoipSwitch:
  • There is some useable tariff management but there are many limitations. You cannot charge for a number that is redirected/forwarded to another number as the calls do not pass through the billing engine. It is difficult to understand the logic of their plans and tariffs.
Overall ASTPP VoipSwitch
  • ASTPP has flexible routing options as seen below, it also has routing based on the caller ID which we specifically call Inbound routes.
    1. LCR
    2. Priority
    3. Percentage
    4. Destination
    5. Hybrid Routing
    6. Caller ID routing
  • VoipSwitch offers basic routing modes, but doesn’t support routing by CallerID (important for those who work in the EU market) or routing by quality.
  • Additional feedback from the person who uses VoipSwitch:
  • This is one thing that VoipSwitch does well. Setting up and configuring the Dial plan and Routing calls by Price (LCR), Priority, percent, destination are all possible. However, there is no routing based on quality or CallerID.
Overall ASTPP VoipSwitch
Performa nce and Scalability
  • ASTPP can handle as many calls need to handle in a multi-server environment, we don’t have an issue in handling the calls but the single server can handle up to 750 CC
  • VoipSwitch can handle up to 1,000 simultaneous calls in a multi-server environment. If you need a higher volume, the system won’t be able to handle your load.
  • Additional feedback from the person who uses VoipSwitch:
  • Yes. We have only tested 700 concurrent calls and our servers struggled.
Overall ASTPP VoipSwitch
API integration
  • ASTPP has its own development team and our FreeSWITCH is capable of integrating a list of APIs in each version. As a result, you can easily integrate ASTPP with your CRM, website, payment gateways, mobile apps, accounting software, and other third-party systems.
  • VoipSwitch’s API is limited. As a result, you may not have the flexibility to integrate it with third-party systems and applications.
  • Additional feedback from the person who uses VoipSwitch:
  • The API is practically non-existent. There is no API for CRM integration, provisioning, accounting software and other third-party systems.
Overall ASTPP VoipSwitch
  • ASTPP uses Fail2Ban, which protects ASTPP against brute force attacks and suspicious activity.
  • Along with Fail2ban, ASTPP has a Fraud detection module that offers monitoring and blocking of calls based on country and prefixes.
  • Windows-based soft switches are usually popular because of their operating system. This is why VoipSwitch is often attacked by hackers who are familiar with security holes and weaknesses in the system. If you aren‘t aware of these, you can be hacked within minutes of opening your system to the public internet.
  • Additional feedback from the person who uses VoipSwitch:
  • As VoipSwitch is run on Windows, you should not connect it to the public internet without a strong SBC.
  • Windows servers need to be patched regularly and the architecture of VoipSwitch dictates that if you have more than one VoipSwitch server, all registrations will drop and reregister with another server
Overall ASTPP VoipSwitch
Quality Control
  • ASTPP is capable of handling real-time billing so that the customer balance doesn’t go to a negative value and the call will hang up once the customer balance goes to nil.
  • VoipSwitch does not support the spy real-time calls feature.
  • Additional feedback from the person who uses
  • VoipSwitch: No quality monitoring is available at all with VoipSwitch
Overall ASTPP VoipSwitch
Load Balancing
  • ASTPP supports Load balancing, which distributes calls evenly to FreeSWITCH servers depending on the load each server can handle. It allows you to create a scalable architecture—you can add or remove servers at any time to increase or reduce your call capacity. It also offers simplicity, here you will have one Public IP which will be visible to the user for accessing the application and one private IP for the admin to configure the changes on his side.
  • VoipSwitch does not support a load balancing feature. The only workaround is to use third-party products, for example, a software or hardware load balancer or a DNS failover.
  • Additional feedback from the person who uses VoipSwitch:
  • Load balancing does not work well with VoipSwitch
Overall ASTPP VoipSwitch
Transcodi ng
  • Transcoding is implemented in ASTPP by default in the basic license. ASTPP supports transcoding of these codecs: PCMA/PCMU, G.723, G.729a/b, OPUS, VP8, H264, H263
  • Transcoding is not implemented in VoipSwitch by default. You need to buy the Transcoding server module