If you have an entrepreneurial mind or business skills in your DNA, then the reseller business model is for you. Moreover, the reseller business model is perfect for people who are interested in generating an additional source of income. Furthermore, it is perfect for professionals interested in embarking on a venture without taking financial risks. In a nutshell, it can be a perfect business model for anyone. To get started as a reseller, one needs the right product to resell. If you are wondering which industry to jump into, then you can definitely consider the calling card business.
VoIP is an evergreen industry and VoIP calling card business is an ever blooming business. The spike in the number of international travelers and immigrants has increased the number of adopters of calling cards. Therefore, jumping into this business can be really beneficial for your business.
To help you start a reseller business in this evergreen industry, we have crafted this blog post. It covers all the vital details that will help you get started with your business. Moreover, it will help you select the right calling card software to thrive in your business.
So, let’s get started with this interesting blog post covering all necessary information that can help you commence your multimillion dollar business.
1. Understanding Calling Cards
It is a popular VoIP based solution that enables users to enjoy cheap long distance calls. It is more like a prepaid card that lets you make calls. However, it uses a different phenomenon for connecting calls.
A calling card solution is for service providers. They can manage their business of calling cards using this software. It provides features to import, export, delete, and manage different calling cards. It also helps in enhancing the customer experience by offering different features related to long distance communication.
Key Features Available in VoIP Calling Card Solution
A VoIP based calling card will have features to make and receive calls and some added features like recording calls, last call redial, etc. A VoIP calling card system will have different features like:
- Bulk and individual management of calling cards
- Introduction greetings
- Playback message management
- PINless and PIN authenticated card generation
- Call recording
- Caller ID authentication
- Call detail reports
- And more
Some calling card solutions also implement a VoIP billing solution to automate invoicing and billing.
Working Model of VoIP Calling Cards
The working model of this VoIP based communication solution is extremely easy. Here are the steps that explain the working model.
- The calling card service provider will generate a calling card. It is possible to create a PINless or PIN authenticated card. Moreover, it is also possible to generate either a prepaid or postpaid calling card. These cards are offered to travelers, immigrants, and anyone away from their native country.
- A user having this card will connect to the VoIP service provider by dialing a predefined number. The next step is either the VoIP service provider gives a callback or gives the facility to dial the original number to which the customer is interested in connecting. In the case of a PIN authenticated card, the user needs to dial that PIN before dialing the number.
- The person will be then contacted by the international destination number.
- The ongoing call will continue as a normal phone call with no difference from the PSTN call. However, it is way cheaper than the traditional calling system.
2. Growing Market of Calling Card Business
There are some important statistics that prove how the business of these VoIP based calling cards is reshaping the world. There is a plethora of benefits available for consumers and calling card providers.
- VoIP helps businesses to save money on communication up to 50% to 75%.
- During the COVID 19 pandemic, the popularity of VoIP and video conferencing increased up to 212%.
- In five to ten years of span, AI will power more than 95% of customer interactions.
- Calling cards can save up to 95% on long distance calling.
- More than 60% of frequent travelers prefer using calling cards over other modes of communication.
This VoIP communication solution adds comfort and convenience for users. For service providers, it adds revenue generating channels and an evergreen business model. As a result, the market for this business is constantly growing.
You might have more interest in learning more about the growing popularity and market of this solution. We have a complete insightful blog post, Calling Card Solutions – An Ever Increasing Demand. It will give you a closer look at the driving factors that are boosting demand for this solution.
3. Key Factors to Consider Starting the Reseller Business
As the market and demand for calling card solutions are growing manifold, it is worth jumping into this industry. It is expensive to start a business from scratch. However, embarking on your journey as a calling card service provider is easy with a reseller model. All you need to do is become a reseller of an established or startup service provider. However, there are some important points that you need to consider making sure that your venture is successful.
To help you make the right choices, here are the top factors that you must consider starting your reseller VoIP calling card business.
Target Audience
The business of this VoIP solution is in demand similar to an IP PBX solution. However, it is necessary to identify green spots. The geographical areas that are well connected will have more travelers. Moreover, areas with excellent tourism and technology facilities will have a larger market for this service. Furthermore, countries that offer educational and business opportunities will have a larger market of users of calling cards. You must either get exclusive rights to this territory or at least pave your way to this market. Along with geography, you can also define a specific target audience that you want to focus on offering services to business travelers, local residents, students, etc. This will help you define other strategies.
Software and Infrastructure
Once your target audience is decided, the next step is to check the software and infrastructure of your business partner. Even if you are a reseller, you are going to use their calling card software and some infrastructure components to cater to your clients. Your software must have a reseller module. Some advanced solutions will have reseller accounts. This gives independence to resellers to manage the software and customers. The whole business is dependent on this software. Therefore, it has to be of superior quality, high-tech, feature rich, and powerful.
Pricing and Payment
The monetization strategy has to be clear and there is no doubt about it. Generally, the pricing structure of calling card providers is straightforward. Moreover, businesses that have reseller models will have a clear outline and commission strategies for resellers. However, it is necessary to clarify all payment related points.
You must know how the pricing structure, revenue share or commission share, and payment cycle are defined for resellers. This will give clarity on how you can earn and grow.
Flexibility and Scalability
Your calling card solution has to be highly flexible to support integration with any other business solution. Moreover, it must have high scalability characteristics to support your business growth. In addition to this software, the business model of your provider should also be scalable to let you grow at your pace.
Customer Support
All VoIP solutions need some sort of technical knowledge even if they have GUI based panels to manage the business. Moreover, you will need some assistance with understanding products. Additionally, you might require some sort of support to resolve customer questions. To ensure you get the required support from your provider, you must check the terms related to customer support.
Other Terms and Conditions
Last but not least, check the contract and compliances. This helps in ensuring you can run an uninterrupted business. You should also check other terms and conditions that can affect your revenue and other aspects of the business.
4. Tips to Select the Right VoIP Calling Card Software
One of the most important parts of the SIP calling card business is the VoIP calling card system Therefore, you must follow the following tips to choose the right software for your business:
- Check the feature list
- Review reseller module
- Ensure scalability
- Integrate the best VoIP billing solution
- Add all necessary reports and analytics
- And more
Concluding Notes
In conclusion, the reseller business for calling cards is definitely lucrative. You can lead a successful business. However, you have to be cautious while selecting the software and your provider because that will ensure hassle free and swift journey for your business.
We provide one of the best solutions for calling cards to businesses. It has powerful reseller modules that give wings to the resellers so they can expand and grow in leaps and bounds. To learn more about our offerings for the calling card industry, contact us.
