VoIP based telecommunication tools are redefining business communication by empowering telecom service providers. Using different VoIP and telephony solutions, telecom service providers can benefit different end users and businesses and also generate revenue. Latest technology trends and advancements have invented more reliable and flexible versions of traditional tools. A Softswitch and calling card with a billing system can help these service providers to run international calling businesses to make their mark worldwide and augment their ROI models.
The Softswitch and calling card with a billing platform is made up of three different VoIP solutions.
VoIP Softswitch solution
There are two different types of VoIP Softswitch solutions and both of them are needed to run an international calling business:
- Class 4 Softswitch
- Class 5 Softswitch
A class 5 VoIP Softswitch is used to run a retail VoIP calling business and it provides actual calling services. The VoIP calling card solution gets integrated with the class 5 Softswitch. This helps telephony service providers to offer both end to end business phone systems and calling card based communication systems.
The class 4 Softswitch software has a unique role to play and it is a must have system in international VoIP business. A class 5 VoIP Softswitch system gets integrated with the class 4 Softswitch. The class 4 Softswitch solution is responsible for transmitting calls and other types of VoIP traffic to international destinations. At the destination, it might be connected with class 4 or retail Softswitch or a calling card solution to provide retail or international calling services.
Calling card software
The calling card business has been in existence for many years. With advancements in a VoIP calling card solution, telephony service providers can run international calling businesses in a more streamlined and profitable manner. It can be used to manage calling cards and even to offer prepaid and postpaid calling services. This platform can be connected with either class 5 or class 4 Softswitch software to efficiently run an international calling business.
VoIP billing system
When a telecom service provider runs a business with powerful class 4 and class 5 Softswitch solutions along with a calling card solution, data would be massive. There will be multiple calling cards, several customers, multiple providers, high call volumes, different CC routes, different call routing rates, and more. Moreover, telephony service providers also use reseller models to simplify the management of international businesses and to capture new geographical regions with excellent services. All this can make it quite complicated to manage invoices and billing of this business.
Here comes the best and feature rich VoIP billing software into the picture. It usually automates the whole process of creating rate cards and subscription packages, tracking the usage of different customers, managing different customers and resellers, sending invoices, and processing payments online. That means the billing system will automate more than 90% of operations in the international calling business.
How does a Softswitch and calling card with a billing system work for international calling businesses?
A Softswitch and calling card with a billing platform is a comprehensive system that is made of four large scaled telephony solutions as mentioned earlier. This type of international calling business to generate revenue and cater to global customers can have different business and revenue generation models. One of the most common ones with some variations is briefly explained hereunder:
- International data transfer: Here data can be VoIP calls, media, or any other type of data that gets transferred between international touchpoints. Whether a telephony service provider offers calling card services using calling card software or retail calling services with a retail Softswitch solution, the class 4 Softswitch solution will be needed.
- Retail calling: International travelers usually use VoIP calling cards, which would be connected to the VoIP calling card platform. On the other hand, class 5 VoIP Softswitch gets used to meet business communication needs for local businesses and clients. Sometimes, the calling card software solution and class 5 switch get united to provide business phone and calling card services to businesses. These are some of the models available to meet the international calling requirements of businesses and end users in the retail market.
A telephony service provider can integrate multiple other business models to generate more revenue channels and increase earnings using these three major platforms. The VoIP billing software would play a pivotal role in keeping track of all call and VoIP traffic and billing customers based on different criteria.
This can be a huge business model along with some challenges in setup and implementation. However, once the business is set up with the right VoIP software solutions, the VoIP service provider can easily run his or her business in auto-pilot mode. A majority of jobs will be automated by these solutions and the provider will focus on taking more strategic business decisions to increase reach, market size, and revenue.
How to get a VoIP solution to run an international calling business?
As mentioned earlier, four different VoIP solutions are involved in this business model. For this, there are two options:
- Custom software development: A provider needs a VoIP software development company that can develop a custom solution for the business.
- Integrated system: You can get third party or open source VoIP solutions. These solutions can be integrated to make a comprehensive business VoIP solution. The VoIP software development company can help in integrating these VoIP solutions.
Depending on the business model, budget, and other driving factors, a provider can choose the option to build the software and run the international calling business.
Concluding notes
In conclusion, a Softswitch and calling card with a billing system can help in generating multiple revenue channels. The opportunities in the international calling market are abundant and a VoIP provider can grab it with the right VoIP solutions like class 4 and class 5 Softswitch solutions, a calling card software solution, and a VoIP billing system.
We can help you in the process of getting the right software and setting it up to launch and run a seamless and growing business. To know more, contact us.
