When you are designing a comprehensive VoIP business, not only the best infrastructure but the best VoIP solutions are also required to ensure achieving the expected success rate. In the case of a long distance VoIP network and business, there are two important features used from two or one full-scaled platform, which is routing and billing. Routing and billing are two different solutions for that you will need a class 4 Softswitch or any other solution to access routing features and a VoIP billing software solution to access billing related features.
Along with long distance calls, in many other VoIP businesses as well billing and routing are used heavily to support the whole business model such as SIP trunk software. The service providers completely rely upon the model of billing customers based on the call routing strategies they use. Thus, these two features are very much important to run certain businesses like wholesale VoIP, call termination, call routes, DID solution, calling card solution, etc. In each of these solutions, the selection of call routing strategy will be the reason for billing a client.
The VoIP billing software will have tariffs and rate plans created for each of these call routing rules along with other charges such as taxation, monthly fee, support service, etc. The billing system will create invoices for clients depending on the usage of the system by keeping track of each call routed by the system such as a SIP trunk software solution. Similar to routing, the whole process of billing will be automated by a VoIP billing solution.
Concluding notes
Routing and billing are two sides of a coin for a VoIP business that offers call or VoIP traffic routing services. Usually, software providers integrate a VoIP billing solution into the routing software, so both can work in a harmony. But, smart telephony platforms like ASTPP will provide both routing and VoIP billing software solutions as an integrated platform. This will streamline processes and optimize the workforce. Let us explain in more detail about the billing and routing features and how it works in harmony in our smart telephony platform, ASTPP. To initiate the discussion, contact us