In the VoIP industry, there are multiple technical terms used and they often confuse newbie in this industry. Thus, it is necessary to learn about the most commonly used technical terms in the VoIP industry. Furthermore, any layman, user of VoIP solutions or services, and a prospective user of a VoIP solution and service must know these commonly used jargons. This knowledge will help in choosing the right solution and leverage multiple other advantages.
In this article, we will talk about the most commonly used technical term multi tenant IP PBX solution. In fact, knowing what a multi tenant IP PBX is will help you understand any other multi tenant VoIP solution.
To know about multi tenant IP PBX software, you need to know the types of an IP PBX solution. There are two types of it:
- Single Tenant IP PBX Solution and
- Multi Tenant IP PBX Solution
Single tenant vs. multi tenant IP PBX solution:
In this article, you will not only learn about multi tenant software, but you will also learn about the difference between a single tenant and multi tenant IP PBX solution. So let’s begin.
Single Tenant IP PBX Solution:
When you get a single instance of an IP PBX solution, it is called a single tenant IP PBX.
Finding it confusing?
Do not worry, here is a simplified version.
When you get an IP PBX software solution and whichever the office is; where it is installed or for which it is provided, only that office can use its all features. It is like renting your house to a tenant who will be the only one who lives in your house.
Please do not get confused until you read the next section. Even a single tenant IP PBX software solution lets users access all features of this software remotely as it is a web based solution. Moreover, with its amazing features such as Find Me Follow Me, Call Transfer, Call Forwarding, etc. one can also receive calls on the mobile phone or landline of the house.
Multi Tenant IP PBX Solution:
When you get multiple instances of the same software with centralized control, then it is called a multi tenant IP PBX solution.
In simpler words, in your headquarter you will have the main software and you will create tenant accounts, aka subaccounts of this IP PBX solution for your different branches or your customers. They can use assigned features and you can control what features they should use; what will be their usage limit, etc. In layman’s language, if you give your house to multiple tenants and you define their access to different house amenities.
Now, it must have made meaning of a single tenant IP PBX solution and a multi tenant IP PBX solution easier to understand.
Based on your need, you can choose one of the versions of this powerful communication and collaboration software.
ASTPP 4 has a multi tenant IP PBX solution to offer to its enterprise version users. If you want to know more about multi tenant IP PBX software or ASTPP enterprise solution, contact us.